Supply Chain & Logistics Advisory
We help leadership teams design, source, optimize and secure their supply chains, from operating model and network design to multimodal partner selection, performance management and audit readiness.
ExploreIndustries
Customers expect availability, speed and secure transactions in every channel. We help you design the inventory, fulfilment and control model that makes those commitments sustainable.
We help retailers, wholesalers and distributors align inventory, fulfilment and customer data with the pace of omnichannel commerce, while keeping risk and compliance under control.
Retail and distribution businesses operate with high transaction volumes, seasonal peaks, a wide product range and growing pressure on delivery promises. Store, e-commerce and B2B channels often share the same stock but run on different systems and rules, which creates availability gaps, excess inventory and margin erosion.
We help you clarify the operating model behind each channel, optimise inventory and fulfilment, automate repetitive back-office processes, and secure customer and payment data. Throughout, we strengthen the controls over purchasing, pricing, returns and stock that protect margin.
Sector challenges
- 01
Inventory imbalance across channels
Stock held in stores, warehouses and with partners is rarely visible as a single pool, leading to simultaneous stock-outs and overstock.
- 02
Rising fulfilment and returns costs
Faster delivery promises, smaller orders and higher return rates put pressure on warehouse organisation and last-mile contracts.
- 03
Customer and payment data exposure
E-commerce platforms, loyalty programmes and third-party integrations multiply the points where customer and payment data can be compromised.
- 04
Margin leakage through weak controls
Unmonitored price overrides, supplier rebates, markdowns and inventory adjustments can erode margin without being visible in standard reporting.
Operational use cases
- 01
Distribution centre network review ahead of an e-commerce scale-up
Model current and projected order flows, assess whether existing sites can absorb them, and compare options such as in-house expansion, outsourcing or a hybrid model.
- 02
Supplier rebate and pricing control review
Trace the end-to-end process for negotiated rebates, price changes and markdowns, test key controls and define a remediation plan for the gaps identified.
- 03
Order-to-cash automation for a B2B distribution channel
Map order entry, credit checks, invoicing and collections, then automate data capture and exception handling to reduce manual rework and improve cash visibility.
- 04
Security assessment of an e-commerce platform and its integrations
Review access management, third-party connectors, payment flows and incident response for the online channel, and prioritise remediation by business impact.
- 05
Unified stock visibility across stores and warehouses
Define the data model, allocation rules and integration approach needed to expose a single view of available stock to all sales channels.
Relevant expertise
01 03 Digital Transformation & Intelligent Automation
We help organizations redesign how work flows, automate where it creates value and build the custom software their operations need, from assessment through deployment and continuous improvement.
Explore05 Governance, Risk & Compliance
Enterprise risk management, internal control, organization and procedures, and audit and certification readiness, designed to be proportionate, documented and operated by your own teams.
Explore04 Cybersecurity & IT Assurance
We help leadership teams govern cybersecurity risk, obtain independent assurance over IT controls and build an information security management system that stands up to scrutiny.
Explore02 Market Entry & International Expansion
We help leadership teams decide whether, where and how to enter a new market, then build the partners, organization and operating model needed to launch and scale.
Explore
Frequently asked questions
Do you work with both retailers and wholesale distributors?
Yes. The channels differ, but the underlying questions are similar: where stock should sit, how orders are fulfilled, how margin is protected and how customer data is secured.
Can you help us prepare for a peak season?
Yes. We can review capacity plans, partner commitments, staffing assumptions and contingency procedures well ahead of the peak, and set up the steering routines used during it.
Do you provide payment card compliance certification?
No. We help you understand applicable requirements, assess gaps and prepare for assessment. Formal compliance validation is performed by qualified independent assessors where required.
Discuss your sector challenges
Tell us about your operating context and the decision you face. We will propose a focused first discussion.